Teignmouth Library set to welcome self service technology

Library self service

Posted on: 19 February 2012

Borrowing items from Teignmouth Library will soon be much quicker and easier thanks to new self-service technology being introduced by Devon County Council.

New kiosks are to be installed this month so residents will be able to check their own items in and out of the library, making borrowing items much quicker and easier by saving them time as they won’t have to queue at the main desk. Staff will be on hand to show people how to use the new facilities, which will also allow them more opportunity to help people with their choices, rather than having to spend lots of time behind an old fashioned desk issuing items.

Wifi will also be installed at the same time as the self service kiosks. The introduction of these new technologies is part of a county-wide project to modernise the library service.

Councillor Roger Croad, Devon County Council Cabinet Member with responsibility for the library service, said:

“We are working hard to modernise our library service, and broaden its appeal and use by the local community and these self-service kiosks are helping our library service become much faster and more efficient.

“Kiosks have already been installed in almost twenty libraries across Devon, and are proving a hit with borrowers, both young and old.

“It is excellent news that we are investing in the library in Teignmouth, and this new simple technology will be hugely beneficial to improving the library service experience for our residents.”

In order to safely install the kiosks and remove the old fashioned issue desk, the library will be closed from Monday 20 February until Tuesday 6 March. It will re-open as normal on Wednesday 7 March at 9am.

The library is also home to Teignmouth Citizens Advice Bureau, which will be closed from Monday 20 February until Sunday 4 March 2012 inclusive. It will re-open on Monday 5 March at 10am.

During the closure period essential maintenance work will also be carried out including a complete re-roofing of the building, replacement of the water damaged suspended ceilings in the main library area, new heaters throughout and a new fire alarm system. The outside of the building will also be given a fresh coat of paint, and the tarmac entrance path will be resurfaced.

Residents will be able to borrow extra books for the closure period if needed. Items can be renewed online or by calling 0845 155 1001. Items can also be borrowed, renewed or returned at any of Devon County Council’s libraries. The nearest libraries are Dawlish, Newton Abbot (Teign House) and Kingsteignton.

Councillor James McMurray, Devon County Council local member for Teignmouth, said:

“I am pleased that Teignmouth Library will be benefiting from the new technology in the form of self-issue machines. I also welcome the investment in the building, as far to often councils do not invest in the fabric of public buildings leading to a large and expensive backlog of repairs.”

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