A big thank you to care providers

Posted on: 6 March 2018

Devon County Council is thanking care providers for pulling out the stops these last few days.

“Care workers have moved heaven and earth to ensure that their clients continue to have the care they need over the last few days,” says Cllr Andrew Leadbetter, who is responsible for the county’s adult social care.

Health and social care teams in the county have been working together to deliver vital care to people at home.

And examples of care workers and health staff going the extra mile to reach their clients have been in abundance.

  • One Devon carer used his neighbour’s tractor to get to patients, while other used quad bikes to visit their patients.
  • A GP in North Devon slept in his surgery so that he was able to see his patients first thing the following day.  Elsewhere, social care workers slept in the office so that they could respond quicker to their client’s needs.
  • Police took a domiciliary care worker to deliver care to a ldy with very complex care needs so that the lady could remain at home.  The home visit prevented the lady from needing to be admitted to hospital.
  • Health and social care works everywhere worked extra shifts and many volunteered on their days off to make sure that patients were OK.
  • One vulnerable man in Ilfracombe needed a few days in residential care but transport wasn’t available.  Care staff took him in their 4 x 4, so he was safely delivered to the care home.
  • Health and social care staff home stayed on at work longer in order to deliver care to people in their community, and then became stuck themselves.  4 x 4 volunteers got them home safely to their young families.
  • Many care workers walked their rounds for days in order to carry out welfare checks.  Some community nurses walked three miles into work before then doing their visits on foot.

And people receiving the care have been showing their gratitude.

One client emailed their care worker to say:

“I would like to take this opportunity to say a big thank you to everyone in the office this week.  I have felt totally supported throughout this horrible weather period.  Everyone has been so kind, helpful and understanding, and have gone above and beyond.  I just wanted you to know you’ve been all fab.”

Cllr Leadbetter said:

“I’d like to thank all health and social care staff for their hard work and dedication these last few days.   Despite the circumstances, they have shown real commitment to helping others.  They are indeed an excellent advert for the care sector in Devon, and I’m proud of the way that they have continued to deliver care and support.”

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