Health and Wellbeing

Consultation to include double yellow lines in care worker parking scheme begins

Double yellow lines

Posted on: 1 August 2019

Residents are invited to have their say on Devon County Council proposals to allow care and health professionals to use yellow lines restrictions when visiting clients at home.

Currently, an exemption permit allows care workers and other health care staff to use on-street pay and display, limited waiting and residents parking for no charge if they are delivering essential services to residents in their own homes.

A Traffic Regulation Order, advertised today (Thursday 1 August 2019), proposes to extend this exemption to include parking on single and double yellow lines – but only when alternative parking isn’t available.

The proposed extension of the scheme recognises that in some communities parking can be limited and can add to the stress of an already demanding job.

Devon County Council proposes to launch this enhanced scheme from this autumn on a trial basis. This will allow care and health workers visiting people at home to additionally use yellow lines in certain circumstances for up to an hour.

The care or health professional will have to have made a reasonable effort to find alternative parking first, and park where it is safe to do so.

The vehicle must not cause an obstruction, block access or pose a danger to road users, for instance on a corner.

As part of the improvements to the scheme, permit holders would be issued with a time clock, similar to those given to Blue Badge holders, which must be displayed while delivering their services.

If the scheme is approved, all professionals and care companies, who currently hold permits, would be invited to apply for the new updated permit and time card later this summer.

The existing exemption permit would be phased out from the autumn and all holders would be required to display the replacement time clock permit, at all times when they are delivering services.

If a care worker works for a charity or care company it will be the responsibility of that organisation to apply for the permits, to allocate them and manage their use.

However, if the care worker is self-employed, for instance a personal assistant, they are required to first register their details on the PA Network on Pinpoint Devon before being able to apply for a permit themselves.

To register as a personal assistant on Pinpoint Devon, visit the website.

This will help ensure permits are issued only to the health and care professionals who need them.

The proposals follow an online consultation last year. Of the 150 people who responded 89 per cent agreed that including yellow lines in the scheme would make their jobs easier and 80 per cent said it would help them care for their clients.

Almost 65 per cent said it would help them manage stress and most said that parking near their clients’ homes would help them feel safer if they were working alone.

Councillor Stuart Hughes

Councillor Stuart Hughes

Councillor Stuart Hughes Devon County Council’s Cabinet Member for Highways Management said:

“The present exemption scheme has been a great success, but I recognise that parking in some communities continues to be difficult and driving around trying to find a parking spot can add to the stress.

“This was a common theme from care workers in our consultation last year and that’s why I endorsed plans to look at how we can further improve the scheme.

“If you have a view about our proposals we’d like to hear about it.”

Councillor Andrew Leadbetter

Councillor Andrew Leadbetter

Councillor Andrew Leadbetter, Devon County Council’s Cabinet Member for Adult Social Care and Health Services said:

“Health and care workers help some of the most vulnerable in our communities and improve their quality of life by helping them remain living in their homes for longer.

“By providing the flexibility they need, it will make it easier for them to do their jobs.

“It’s no secret that the care sector is under pressure. These plans will help care and health workers to arrive at their appointments in good time.

“This will improve their access to clients living at home and ultimately benefit the whole community.”

Details of the Traffic Regulation Order is available to view online.

How to comment on the consultation

You can provide feedback until Thursday 22 August 2019.

The proposals are part of a statutory consultation running between 1 August 2019 and 22 August 2019.

Objections and other comments specifying the proposal and the grounds on which they are made must be in writing to:

County Solicitor
County Hall
Topsham Road


Complete the comments form here, by 22 August 2019.

If you make a submission please be aware that your contact details and any points contributed may be made publicly available online and in other formats in accordance with our legal obligations. Receipt of submissions may not be acknowledged but those received will be considered and shared within Devon County Council and our partners.

The Traffic Regulation Order is available to view on our parking web pages.

Have a question?

You can email our Highway Management Traffic Orders – Mailbox  with other queries relating to this parking scheme, which are not comments for the consultation.

54 comments on “Consultation to include double yellow lines in care worker parking scheme begins

  1. N Westaway says:

    As a community carer working in an around topsham and st Leonard’s I find it really stressful to park I have already paid a fine and nearly got another a few weeks ago we are doing a really good job and a very rewarding job we are the reason why so many people can stay in there homes so please help us with this excellent idea

  2. Daniel Edwards says:

    Since Dartmouth is more than 50% holiday homes, when will the cleaners get similar help, often risking a £80 fine for a £27 job ? The cleaners already park illegally and allowing them similar exemptions would go a long way to improve job security and remove the likelihood of a nasty fine.

  3. Alison mellis says:

    As a community nurse who is in the process fighting a second parking ticket given whilst visiting patients this will make our job alot easier. We always struggle to park and have alot of equipment to carry so this will help us do our job

  4. gerry hinton says:

    Fully support the proposal

  5. Dave Baker says:

    I agree community workers jobs are very stressful and having to find parking spaces can often be time consuming and annoying when you know you are trying to support someone in need.

  6. Alan Partridge says:

    This is a sensible idea for all carers and nurses making relatively short visits to clients, and I wholly support it. However, if a carer or nurse is booked on for a long stay with a particular client I would not want them parked on yellow lines all day or all night. Yellow lines are usually there for a purpose!
    Perhaps there should be a maximum time of 60 mins or 90 mins on yellow lines. (Retain free parking for longer hours in the other spaces mentioned).

  7. Jane Rowe says:

    Make parking easier for carers? Absolute no-brainer! With so much being expected in short periods of time, to have the nightmare of where to park is an additional pressure no-one needs. Less time spent parking is more time spent with clients – in my book that is the most important thing.

    • Tony says:

      There is a question missing. What are double yellow lines for? Surely road safety? Access for emergency vehicles for example.

  8. Hi everyone. Thanks for all your responses to this. Please can I ask that you remember to take part in the consultation as well. That way, it’ll help inform our decision making. Details about how to respond to the consultation are in the story. Many thanks.

  9. Paul Gray says:

    A splendid idea. I fully support the proposal.

  10. Eileen Engelmann says:

    I think this is a really excellent response to what is a truly difficult and troubling situation… well done!

  11. Barbara says:

    I am in support of this. It will have to be clear that they have permission; don’t park where it’s dangerous or causes an obstruction

  12. Rebekah says:

    100% agree with this!! I am a carer myself, and trying to find places to park when visiting people’s homes is a nightmare sometimes! We need to be able to access easily as makes our day a struggle when always trying to find places to park in busy towns!

  13. nigel mark cam says:

    I think this is an excellent proposal, care workers need all the help they can get with an extremely stressful and demanding job and one which many vulnerable people depend on.

  14. Jon Wilkes says:

    Yes please. Travelling carers’ lives are challenging enough as it is, without them having to wrestle with parking and walk potentially long distances to their clients. Parking wardens will need to be fully aware, however.

  15. David Belshaw says:

    Yes a great idea.

  16. Carole Waters says:

    The work of carers is often under valued so anything that makes life easier for them is a good idea, they can be under so much time pressure. The use of permits/time clock should be monitored to prevent misuse as mentioned.
    This proposal is only for carers who are paid?

  17. Denise Hayward says:

    I think this is an excellent idea.
    Carers’ time is precious with their clients and they don’t want to waste it driving around trying to find somewhere to park.
    They are also lone workers so being able to park close to the client’s property will be particularly beneficial in the winter months when it is dark.

  18. B K Jones says:

    I believe that is well over due, and will make life a lot better for all health care works and suppliers when visiting clients in their own home and hope that this order is passed without any delay.The use of the Clock card is a good idea and will help other people to see why a vehicle is parked either on single / double lines when required due to parking issues.

    • Peter Morton says:

      In principle, this seems reasonable EXCEPT where it would cause major disruption and delays on main highways [with consequent wasted fuel, increased pollution thereby adding to global warming and the climate emergency].

  19. John Newcombe says:

    Yes, I fully support the concept but am not clear how wardens will know that the vehicle`s driver/user has been officially authorised to park on Yellow Lines.
    For the future perhaps Warden`s should be able to digitally check that a “Badge” in the vehicle is valid, including Blue Badgesl.

  20. John says:

    Yes it is a good idea as the care community do an excellent job, Safety and consideration for others users must be paramount when parking a vehicle . I hope it does not encourage, “a right to park anywhere” attitude.

  21. Andy Thorne says:

    Please tell me how, as a self employed care worker, running my own business directly providing care to clients, how I can get a permit?

  22. Clare Connor says:

    I think this is an amazing idea and will reduce the stress levels caused when trying to find somewhere to park, knowing you are due to be with a client but driving around for 15 minutes trying to find somewhere to park is so stressful not only for the carer but also for the client who is waiting for you to arrive and wondering if your ok, it also has a knock on effect for the rest of your day. Time is so precious in the care industry and anything that helps us to spend every minute with our clients can only be a great help.

  23. Colette Brady says:

    I think it would be a great idea to make it easier for Care workers. I cared for my mother-in-law and know how difficult it can be especially with limited time and frequent ’emergencies’. The last thing Carers need is having problems parking.

  24. Kate Hill says:

    Care workers need to spend their allotted time with their clients not searching for parking, it is an excellent idea and I hope it is made into practice.

  25. Kenneth Swan says:

    Although I do not live in a restricted area I can appreciate the problems that Care Workers have. I think that it is a good idea to assist them in performing their job to the best of their abilities and remove the restrictions that prevent them performing those duties swiftly and efficiently.

  26. Lianne Hewson says:

    This would greatly benefit our staff in the reablement service. We have great difficulties in Exeter with parking. Staff having to search for parking can significantly delay their visits to clients.

  27. Philip. Cornish says:

    Very much needed as to assist in helping their mental wellbeing and to be less stressed when they arrived at the client’s home as some care workers are not allowed travelling time between appointments still. So I vote for it and as a community car driver with a permit I would endorsed this matter

  28. Philip Cornish says:

    Very much needed as to assist in helping their mental wellbeing and to be less stressed when they arrived at the client’s home as some care workers are not allowed travelling time between appointments still. So I vote for it and as a community car driver with a permit I would endorsed this matter

  29. Anne Nott says:

    I think that this is a very sensible idea. Provided that the driver parks in an appropriately safe and considerate location, the scheme will enable them to do their job far more easily and effectively,,,,,giving better service to clients and saving time and money for everyone.

  30. Mrs Susan Hopkins says:

    Anything that can help the care givers get to their clients quickly and safely is a must, it’s common sense to allow them to park as close to their clients as they can, Anyone who would object to the proposal have to hope they never need assistance in a hurry due to their carer being unable to get parked

  31. Liz Cleves says:

    I think that it is really important to ensure that health and care professionals can get to clients with the minimum of hassle… they work long and often demanding jobs…. for which we are, surely, eternally grateful. Let’s help them on the parking issue as much as possible.

    PS Question/idea ….Could they be given cards rather like the ‘disabled blue badges’ to display?

    • Hi Liz. As part of the improvements to the scheme, permit holders would be issued with a time clock, similar to those given to Blue Badge holders, which must be displayed while delivering their services. Thanks.

  32. BEV NOYCE says:

    I think this is a fabulous idea. Having received my blue badge last year, I know the difference it makes. They are working to help all those who need their care, why make their working lives difficult. It will also, hopefully, allow them extra time with their patients. Win win surely.

  33. Grace Natassa says:

    Going to get some people apposing to this take no notice of them. If it was one of their relatives a Nurse or Carer had to visit it would certainly change their mind. This is well overdue all the vulnerable people who need care should be PARAMOUNT. Get with times people of Exmouth. Majority of the vinerables have fought 2 WARS so who gives a 🐒 about parking on Double Yellow Lines. Of course the PERMIT will have to be lagit not printed of and laminated. Vote YES…. 😆

  34. Neil Howell says:

    Sounds a great idea as long as it doesn’t cause obstruction – i.e. the same terms as would apply to blue badge holders

  35. anita laidlaw says:

    I consider it is an welcomed and much needed scheme to ensure care workers / health professionals offering a service can access their clients easily and in a timely manner. I propose that any health professional registered with their professional body and offering a service to clients should receive a permit and that this is extended beyond Devon.

  36. J Stenhouse says:

    I think this will be beneficial to all parties, assuming – as usual – that the system is used appropriately and not abused for personal convenience. Work timetables are always tight and this scheme would aid the clients in receiving what is, after all, their entitlement,simultaneously reducing stress levels for the workforce.

  37. North Devon Resident says:

    yes this is a good idea providing it is used sensibly as some towns such as Torrington already have parking issues from blue badge holders blocking corners and narrow roads for great lengths of time.

  38. Margaret smith says:

    Why not include them? That’s more what the question should be.
    These care givers and others provide a necessary service, and every one these days are so determined by time allotted to them, that any extra help is a bonus for them in their day.

  39. jackie smith says:

    Think it’s a great idea and will help to provide a necessary service in the community by lessening the stress for the careworkers between appointments battling to keep to scheduled appointments.

  40. Richard says:

    Makes sense. Like disabled drivers, park on yellow lines only if if safe to do so, and also if no real obstruction is caused by doing so. Just a thought – does your proposal also include parking on yellow lines accompanied by yellow markings on pavement/kerbside?
    Good luck

  41. Andrew Jeffery says:

    I think it’s a great idea but safety is paramount when it comes to parking, if it’s used properly then yes, especially as some care work is enabling to get clients out, and not all have a blue badge to take.

    • Thanks Andrew. Safety has to be paramount, and it’d have to be used properly.

    • Christine Lynch says:

      Most definitely, allow caregivers to park where there are double lines
      I’m sure with patients to care for …with no where to park makes it very difficult for caregiver and patient/ client.

  42. Natasha phipps says:

    This would really benefit my clients as I’m a P.A . I take my clients out ie doctors , shopping , out for coffee and cake but being able to park outside to get them in and out easier without worrying about the parking enforcement coming and giving me a ticket would be lovely for both myself and my clients . Also parking on double yellows if no where else to park outside clients homes means I can get it to assist them on time and spend the correct time with them that’s needed with out again worrying about my car. I’m on a lot of my clients red Alarm system so sometimes needing to park quickly is needed so I can get to them in an emergency.

  43. Heatherbelle Bates says:

    Yes absolutely as long as there are no hazards. Having been a district nurse for many years , parking near patients homes is really essential

    • mike.bomford says:

      It is essential, that’s true. Please do let us know what you think via the consultation as well if you get chance. The more responses, the better informed we are to make a decision that works best. Thanks.

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