New trial means H bus will service Exeter Quayside on weekends

Posted on: 21 June 2018

A new trial weekend bus service to Exeter’s Quayside is set to begin early next month.

As part of a six-month trial, the H service will stop at the Quayside on Friday and Saturday evenings between 7pm and 11pm and on Sundays from 8:30am and 11pm. The trial service will begin on Friday 6 July.

The extended service is being funded by the City Council, the Environment Agency, Devon County Council and the Exeter Quay and Canal Trust, who believe the trial will result in more people visiting the area. And Devon County Council will oversee the contract with Stagecoach.

Cllr Roger Croad, Devon County Council’s Cabinet Member with responsibility for Transport, said: “We’re delighted to be supporting this initiative and hope people will give the extended service a go and enjoy the Quay at the weekends.”

Stagecoach agreed to trial the extension following calls from the City Council. Cllr Rachel Sutton, Lead Councillor for Economy and Culture and Cllr Luke Sills, Member Champion for Young People, campaigned for the extended service.

Cllr Sutton said: “It’s been a particularly challenging few years for the businesses and residents on the Quay with work on the Flood Defence Scheme. We appreciate how vital these works are but also recognise how disruptive they have been.”

Cllr Sills added: “Summer is the perfect time to spend down at the waterside. With late summer evenings it makes sense to allow people to spend longer down at the Quay and enjoy the location and all it has to offer in terms of pubs, restaurants, shops and activities. It will be great to have a full day’s bus service to the Quay on Sundays.”

Alan Williamson, Chair of Exeter Quay and Canal Trust, said: “We are happy to support improved access to the Quay to the benefit of the traders, many of whom are our tenants.”

Bob Dennison, Managing Director of Stagecoach South West, said: “We’ve listened to the calls for an extended H service and I look forward to evaluating its success during the six month trial.”

Richard Cox, Project Manager at the Environment Agency, said: “The majority of works on the Quay have now been completed. We would like to thank the public and businesses down on the Quay for their patience and understanding throughout the works.

“The Flood Defence Scheme across the city has not been without challenges but we are finally seeing the light at the end of the tunnel and the completed works will protect homes and businesses around the river for years to come.”

More about the service and download a timetable.

1 comment on “New trial means H bus will service Exeter Quayside on weekends

  1. JANE CHAPPLE says:

    Firstly why could any existing bus that goes through into Haven Banks Road and Marsh Barton be redirected and just drop them at the bridge which they could then walk over to the Prospect Inn on the Quay, which would be much more senic? Also it would save any bus going down the steep hill and the cobbles on the Quay which should be a pedestrian only area. You would not need to pay for any extra service at all if you did this. The cobbles will just get ruined and have to be redone which will mean more expense for the council. Also the people going to the Quay do not want to go to the hospital, so this was completely the wrong bus to pick.  People who go to the hospital from here now have to catch at least two buses, most of whom are elderly. – Bob Dennison and and Rob Hannaford please note the above.

    Also this new H bus service has been put in place due to the detriment of people in Westgarth Road and Wrefords Lane area as their coveted H bus service has been cut and we have been left with a second rate service via the double decker Crediton Bus which breaks down or doesnt even turn up. Crediton people too are not happy as it delays their service and people waiting for a connection in Paris Street often miss their connection when it is late or doesnt turn up. The Crediton bus is only hourly and does not go to Queen Street so people cannot meet their friends there or go for coffee. I think M & S and other shops nearby have lost business because of it.

    There are a lot of elderly people in our area and this H bus was a life line to them and they have been completely cut off. Would Bob Dennison be happy if he lived in this area. Apparently he and Stagecoach are more concerned about Ikea and the more bespoke areas of the city that apparently students are moving to. We have over 3000 students here and another 500 student flats are being built. We will have to pay for residents parking to stop students parking in our roads. Why should we have to pay anymore? We pay enough council tax as it is.

    The Quay is no longer ‘The Jewel in Exeter’s crown’ as it has been completely spoilt by the flood defence wall that has been built so no one will want to visit in future. Therefore this new H bus service is a waste of money.

    Note to Bob Dennison – you have not listened to the calls of the people in Westgarth Road or Wrefords Lane areas for the return of their much coveted H bus service. You will know by now that Rip Off Britain filmed here recently regarding these dreadful cuts that are happening everywhere in this country and probably Europe too.

    How can you say that you are the one of the top companies for giving value for money as you are the main company all over the country and have the monopoly – what you need is some competition!

    Please give us our H bus back NOW. I feel sure you would not have made this dreadful cut if you lived in this area!!! The double deckers you supply us are often dirty and smelly too.

    Thank you


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