Community

Temporary changes to on-street parking enforcement

Photo of a parking enforcement officer

Posted on: 23 March 2020

On-street parking enforcement patrols will be temporarily relaxed by Devon County Council from today (Monday 23 March).

In order to help residents parking outside their homes while working from home or self-isolating during the Coronavirus outbreak, the County Council’s parking enforcement teams will reduce enforcement on certain roads – although double yellow lines will still be enforced.

Changes to routine patrols will enable officers to concentrate their efforts on keeping key routes running normally.

Photo of Councillor Stuart Hughes

Councillor Stuart Hughes

Councillor Stuart Hughes, Devon County Council Cabinet Member for Highway Management, said: “We must keep the network moving but we also recognise the concerns in residential areas where people are needing to park at home more often due to the need for social distancing and home working. We’re facing exceptional challenges presented by the Coronavirus and we all need to play a role in responding to that. Our parking teams are adapting and re-focusing their efforts to help our communities through this challenge.”

As a minimum, the County Council’s parking teams will seek to maintain free flow of traffic by managing parking on:

• All A and B roads;
• The main access route to settlements with a population of 500 or more;
• Emergency premises – main access routes to 24 hour emergency services premises, including ambulance stations, full time and retained fire stations, hospitals with 24 hour casualty departments and police stations manned 24 hours;
• Cottage and Community Hospitals – main access routes to strategic cottage and community hospitals as notified by Devon Primary Care Trust;
• Doctors surgeries and other public buildings – main access routes to strategic doctor’s surgeries and other public buildings as notified by Devon Primary Care Trust;
• Bus routes – no waiting restrictions on bus routes will be maintained so long as services continue;
• Supermarkets and food distribution centres – all parking restrictions of access routes to supermarkets and food distribution centres (including loading bays, limited waiting, and pay and display) will be managed;
• Locations identified as needing enforcement to permit refuse collection.

In order to focus resources to these strategically important locations, the service will be downscaled with enforcement removed from:

• Peripheral areas – including coastal and tourist destinations (except where identified as being on a strategic route or location);
• Residential areas – including residents parking bays (except restrictions in these areas, such as yellow lines and where a residential area is identified as being on a strategic route);
• Central commercial areas – including limited waiting and pay and display (except where identified as being on a strategic route or location).

Civil enforcement officers will also be working their beats from vehicles rather than walking in order to assist with social distancing.

For any further updates, please visit our parking webpages.

56 comments on “Temporary changes to on-street parking enforcement

  1. David says:

    ‘Relaxed’ is so mealy-mouthed, imprecise and unhelpful. Do you actually mean ‘Suspended’, or ‘Halted’ or ‘Stopped’? Why doesn’t it say ‘You will NOT get a ticket unless on [List of Restricted Routes]?

    • Hi David, I’m sorry you found the term “relaxed” unhelpful. Unfortunately we couldn’t say enforcement has been completely stopped or suspended as some limited waiting bays, on-street pay and display and residents’ parking bays will still be enforced if they are near key outlets such as chemists and supermarkets. We need to ensure turnover of these spaces to allow people (and particular those who are vulnerable and less mobile) to access these important services during this time.

  2. Annette says:

    Can you tell me whether restrictions have been lifted in the Albion Street and colonies area of Exmouth? Lots of NHS, care staff and other key workers live in this area and when they’ve finished their shift, should be able to park up without having to drive round and around looking for a space in order to avoid a parking fine.

  3. David. says:

    By ‘managing parking’ you appear to mean ‘enforcing the rules’. Why not say so? You try to appear conciliatory when it is not at all so.

    ‘Relaxing parking enforcement’? Why not say ‘Stopping parking enforcement’ if that is what you mean? ‘Relaxing’ might mean that you’ll allow a 2-minute leeway instead of a 1-minute leeway in enforcement. It is undefined and arbitrary.

    You won’t enforce restrictions on residential parking bays so residents will have greater difficulty.

    The exceptions to ‘relaxation’ are so numerous and difficult to identify as to be valueless.

    • simon says:

      Point well made and I also was initially confused by the article!
      The Corporate Communications style guide appears to have been relaxed if anything.

    • smorg says:

      They won’t respond, I’ve asked what is ‘Relaxed’ multiple times and they keep ignoring it

  4. M Kendall says:

    I find this information confusing and having to read through hundreds of queries to work out what it all means is not helping, can you not devise a simple post code/ type of parking query questionnaire for people to complete and you get back to them rather than us all typing an e mail to you?
    My question ;
    Does this effect on street free 30 min restricted parking TQ110BU
    thank you

    • Hi – I’m sorry we haven’t been able to produce a postcode checker, but there are parking restrictions on around 33,000 roads across the county that Devon County Council has to enforce so it would be impossible to draw up a map/postcode checker of where the temporary measures apply. On street limited waiting bays, which offer 30 minutes free, are not currently being enforced – unless they are near key services such as chemists and supermarkets.

  5. Sally McCarter says:

    i am 70 plus, and do not have access to parking outside my house in Stapledon Lane, Ashburton. It is not clear to me if restrictions have been lifted in the Ashburton Car Park, or for the half hour parking slots on North Street. This would be a great relief to me as today i had to park all the way up Headborough Road, every closer non-restricted space was occupied.

    • Bob says:

      Your not supposed to be leaving the house at all

    • Hi Sally, I’m afraid you’ll have to check with your local district or town council about the car park, but limited waiting bays (eg the half hour parking bays) are not being enforced unless they are close to chemists and supermarkets.

  6. C says:

    Parking high street of Bideford and surrounding roads ? I work in the area and normal have permit can I use on street parking that is normally limited to 1 hour parking?

  7. key worker says:

    hello – can key workers park on Southernhay in Exeter in pay and display spaces for free during this crisis?

  8. Doug says:

    Who the hell gave the council authority to fine people on a public road. The roads belong to the public not councils. Councils are put in place by the public to look after the roads for them.

    • Bri O'Sullivan says:

      1979, 1991, and 2004 rafts of legislation the most recent of those coming into law in 2008 with further revisions between 2010 and 2015. Basically, you don’t park anywhere unless you are sure you have permission. Before Councils were in charge of roads the police were. And we’ve had double yellow lines since the late 1950s, so don’t act indignant when you get a ticket.

  9. Joanne Williams says:

    I have lived in on High Street in Totnes near the ‘Narrows’ for a month now and parking is an absolute stressful nightmare under normal circumstances as all I could purchase is a ‘Residents Permit’ Totnes Zone B through the Devon County Council which was misleading and I subsequently received two parking tickets as I thought I could park from 3pm -10am only to find out it was for only ‘residential spaces’ to which there are NONE available. The South Hams Car Park Permit is STILL ‘under review’ and I am now paying a fortune in car parking fees just to be home! I have lost my two jobs at Dartington and at a local Inn in Tuckenhay due to this frightening Coronavirus and have NO income coming in at all so along with self-isolation and rent and bills to pay I am at my wits end with having to spend SIX POUNDS A DAY on keeping my car in the car park! I am going under here…..please please HELP.

    • Hi Joanne, Parking enforcement has been relaxed in streets with limited waiting bays, residents’ parking areas and on-street pay and display – unless any of those parking areas are near key outlets such as chemists and supermarkets. To help local communities, South Hams District Council has informed us that it is relaxing parking enforcement in its car parks.

  10. Jan says:

    I work in BT commercial road Exeter and we are key workers. Does this mean we can park in the pay and display on road parking in Commercial Road for free/without penalty while working?

    • Hi Jan, parking enforcement has been relaxed in streets with on-street pay and display, limited waiting bays, and residents’ parking areas – unless any of those parking areas are near key outlets such as chemists and supermarkets.

    • smorg says:

      I hate this term ‘relaxed’ it doesn’t give any of us any confidence to park without paying, it needs to say either ‘NOT ENFORCED’ or specific details of when its not enforced, relaxed doesn’t mean anything in legal terms

  11. Nigel says:

    Just wondering if my care staff are still going to be issued parking tickets by traffic wardens while they deal with this crisis. It is a question I have been asked by my staff as they may have to stay longer at a visit or may have nowhere to park as everyone is home?? Is a parking fine for health workers a priority at this time? I would like to see a public amnesty announcement on the tv from the government for all visiting healthcare workers saying no more parking fines during this period please
    Nigel Burton
    Burtonhomecare Exeter

  12. Tash says:

    Hi my partner lives In zone K in exeter and I’m self isolating there can I park there with out getting a ticket ? Well I wait for my visitors passes ??

    • Hi Tash, Parking enforcement has been relaxed in streets with limited waiting bays, residents’ parking areas and on-street pay and display – unless any of those parking areas are near key outlets such as chemists and supermarkets.

  13. tracy roberts roberts says:

    I live in George street Newton Abbot it’s residential with a new through road. We have a yellow line right along the road by my house. But we have no permits for other spaces as George street is permit free are we allowed to park where there is a yellow line due to having no other choice and it’s not a through road.

  14. Leánna Salter says:

    I work at HM Prison where the parking is extremely minimal for the amount of staff. Does this mean we are able to park in residential bays close by?

    • Leánna Salter says:

      HM Prison Exeter

    • Hi Leanna, short answer is yes, if there’s a space. Enforcement has been relaxed in streets with limited waiting bays, residents’ parking areas and on-street pay and display – unless any of those parking areas are near key outlets such as chemists and supermarkets.

  15. Richard Copus says:

    I think the phrase “tourist destinations” should be deleted quickly. There are fast growing problems with second home owners rushing down to Devon from high risk areas and advertising free parking in tourist destinations is almost encouraging them and others to drive out to them.

  16. John Hade says:

    Bus routes? Does that include Bob the bus?

    • Hi John, Yes those sections of Bob’s route which have no-waiting restrictions such as double yellow lines and single yellow lines will be enforced as they are designed to keep routes clear.

  17. John Hade says:

    There are already too few spaces for the number of resident parking permits in Totnes. If they are not policed then there will be fewer. Why not permit Resident Parking Permit holders to use designated car parks while the crisis remains? And please don’t say they are the responsibilty of the local authority. Please issue an emergency directive to them.

  18. Matt Jones says:

    I live just off Queens Street car Barnstaple can I now park there

  19. John says:

    As a neccessary worker in exeter free parking in council car parks would be a great help. They should be empty apart from workers.this will keep us off the roads

  20. smorg says:

    This is so vague you’re just going to catch people out, how are we supposed to know what you class as a strategic route or a central commercial area….

  21. Julie rowland says:

    I would like to park nearer to work to reduce my 25 minute walk, in these circumstances, at moment park in Okehampton street car park. Could you suggest a nearer place bearing in mind I earn £9 an hour. I work in Marks and Spencer’s in Exeter town centre thanks

  22. H says:

    I currently do not have a permit and can not purchase one as the allotted 2 for my residence are in use however I need my car with me for the next 4 weeks so I can continue to work at the hospital. Will I be able to park my car in the residence car park by my house without a permit while the car is not in use in order to continue volunteering or will I need to organise a permit?

    • Hi, Could you provide more detail please? I’m not clear on the residents’ car park you mentioned and whether that might be private land or privately owned?

  23. Gavin Dyer says:

    Maybe you can relax car park charges in light of the current situation to help us as I live in central town and struggle with parking because my place of work is now closed ?

  24. Steve wood says:

    What about empty car parks in around ilfracombe and most places with unlimited parking can you not reset to winter fees or make them free until this is over

  25. Alison Anderson says:

    I live on Old Exeter Road never any parking there is this included ?

    • Hi Alison, I’m sorry but we can’t list every road, but you’ll see from the information on the article that the focus of our on-street parking enforcement patrols is going to be on strategic routes as we expect the public to travel less, as advised by central Government.

  26. Luke Prince says:

    This was not the case on Saturday morning when I received a parking fine I was extremely frustrated to see that the local agent for Teignmouth had clearly a great day with handing out fines.
    I was slightly over when looking after a sick family member but this is not how this county should look to gain money in such times of struggle

  27. Al Gick says:

    A good move but still not very clear.

    Why not list all the roads you will be enforcing?

    • Hi Al, Unfortunately we can’t list every road, but you’ll see from the information on the article that the focus of parking enforcement patrols is going to be on strategic routes as we expect the public to travel less, as advised by central Government.

    • smorg says:

      This is ridiculous, it says Central commercial areas – including limited waiting and pay and display (except where identified as being on a strategic route or location). How are supposed to know what they class as a strategic location!!!

    • Hi Steve, The strategic routes are those listed in the article where it says officers will be managing parking. It’s this list:

      • All A and B roads;
      • The main access route to settlements with a population of 500 or more;
      • Emergency premises – main access routes to 24 hour emergency services premises, including ambulance stations, full time and retained fire stations, hospitals with 24 hour casualty departments and police stations manned 24 hours;
      • Cottage and Community Hospitals – main access routes to strategic cottage and community hospitals as notified by Devon Primary Care Trust;
      • Doctors surgeries and other public buildings – main access routes to strategic doctor’s surgeries and other public buildings as notified by Devon Primary Care Trust;
      • Bus routes – no waiting restrictions on bus routes will be maintained so long as services continue;
      • Supermarkets and food distribution centres – all parking restrictions of access routes to supermarkets and food distribution centres (including loading bays, limited waiting, and pay and display) will be managed;
      • Locations identified as needing enforcement to permit refuse collection.

      Hope that clarifies.

    • smorg says:

      but what is a central commercial area?

Posted in: Community | Environment